# Reading your child's conversations with Peko

When your child talks with Peko, the conversation is saved as a written
transcript — what your child said and what Peko said, in order. You can read
these in the Peko Pal app.

This guide explains where to find them, exactly what is and isn't saved, who can
see them, and how long they're kept.

> Transcripts cover **talking with Peko** — the AI conversation apps. Calls to
> family and friends, Walkie-Talkie, and voice recordings are *not* transcribed.
> See [What isn't saved](#what-isnt-saved).

---

## What gets saved

**Only the words. Never the audio.**

Peko writes down what was said as text. The actual sound of your child's voice
is used to answer in the moment and is then discarded — it is never stored, and
there is no recording of it for you or anyone else to play back.

Each conversation is saved as its own transcript, showing:

- what your child said, turn by turn,
- what Peko said back,
- the time of each turn.

This happens for every conversation app — **Peko Bot**, **Story Time**,
**Adventure Time**, and **Jokes** — since they're all the same talking feature
with a different personality.

---

## Where to find them

1. Open the **Peko Pal app** and choose your child's device.
2. Look under **Recent Activity.** A conversation appears as its own entry, like
   *"Talked with Peko Bot."*
3. **Tap that entry** to open the transcript.

Recent Activity on the device's main screen covers **today.** To read a
conversation from an earlier day, open **Usage** and move back to the day you
want — the activity for that day is listed there, and conversations open the
same way.

---

## Reading a conversation

A transcript reads like a chat: your child's turns on one side, Peko's on the
other, each with the time it was said.

**If your child talked with Peko a few times close together,** those chats are
grouped into a single entry — for example, *"Talked with Peko Bot 2 times."*
Opening it shows **every** conversation in that group, one after another, each
under its own heading with its start time (*"Conversation 1,"* *"Conversation
2,"* and so on) so you can tell where one ended and the next began.

---

## Who can see them

Anyone signed in to your family's account in the Peko Pal app can open and read
transcripts — the same people who can already see the rest of the device's
activity. There is no separate, more restricted access just for transcripts.

Transcripts can only ever be **read** in the app. They can't be edited or
deleted from the app, by you or anyone else.

---

## How long they're kept

**Transcripts are deleted automatically 90 days after the conversation.** You
don't need to do anything — it happens on its own.

There's currently no way to delete a transcript sooner, and no way to export or
save a copy before it's removed.

---

## Can I turn this off?

**Not right now.** Transcripts are saved for every conversation, and there is no
per-child setting to switch them off. If your child uses a talking app, that
conversation will be written down.

If you'd rather your child not have AI conversations at all, you can choose not
to install the conversation apps (Peko Bot, Story Time, Adventure Time, Jokes)
on their device. Everything else on the Peko Pal — music, stories, calling,
Walkie-Talkie, and the offline apps — works without them.

---

## Peko remembers recent conversations

Peko uses these transcripts to keep a conversation going:

- **If the Pal drops off WiFi or restarts** and your child starts talking again within
  a couple of minutes, Peko picks up where it left off instead of saying hello again.
- **Within the hour,** Peko knows roughly what you talked about last and may offer to
  keep going.
- **Your child can ask about earlier chats** ("let's keep talking about what we talked
  about yesterday"), and Peko looks them up.

Each conversation gets a short summary when it ends, which is how Peko finds it later.
To turn this off, open your child's settings and switch off **Remember
Conversations**. Transcripts are still saved either way.

## What isn't saved

Not everything your child does with their voice is transcribed. These are **not**
written down:

| Feature | What's saved |
|---|---|
| **Calls** with family and friends | Only that a call happened, and how long it lasted. Never what was said. |
| **Walkie-Talkie** | Only that it was used. Never what was said. |
| **Voice recordings** (Recorder) | The recording stays on the device itself. It isn't uploaded or transcribed. |
| **Podcasts, radio, playlists** | Only what was played. There's no microphone involved. |

---

## Troubleshooting

### I don't see a conversation I know happened

- Check you're looking at the **right day.** The device's main screen shows
  today only — for anything earlier, open **Usage** and move back to that day.
- Transcripts appear **shortly after** the conversation, not always instantly.
  If your child just finished talking, give it a moment and check again.
- If the device was **offline or lost power** during the conversation, some or
  all of it may not have been saved. See
  [Why is part of a conversation missing?](#why-is-part-of-a-conversation-missing)

### The entry won't open

An entry can only be opened if there's a transcript behind it. If tapping does
nothing, no transcript was saved for that conversation — most often because the
device lost connection or power partway through.

### Why is part of a conversation missing?

**A transcript is a reliable record, not a guaranteed word-for-word one.**

Each turn is sent as it's spoken. If the device loses its internet connection or
loses power in the middle of a conversation, the turns it hadn't sent yet can be
lost. What you see is what reached us — treat it as an accurate account of the
conversation, but not proof that nothing else was said.

### A reply from Peko looks cut off

Very long single replies are shortened before being saved. When that happens the
turn is **clearly marked as shortened**, so you'll always know you're looking at
a trimmed reply rather than the whole thing. Your child heard the full answer out
loud — only the saved text is trimmed.

### Still need help?

If something doesn't look right, contact Peko Pal support and we'll help.

---

## Good to know

A quick summary of how transcripts work:

- **Text only** — the sound of your child's voice is never stored.
- **Every conversation** with Peko Bot, Story Time, Adventure Time, or Jokes is
  saved. There's no per-child off switch today.
- **Kept for 90 days,** then deleted automatically. No manual delete, no export.
- **Read-only** in the app — transcripts can't be edited or removed.
- **Anyone on your family's account** can read them.
- **Not everything is transcribed** — calls, Walkie-Talkie, and voice recordings
  are not.
- **Turns can be lost** if the device goes offline or loses power mid-conversation.
